Right of withdrawal
You have the right to withdraw from this contract within fourteen days without giving any reason.
The withdrawal period is fourteen days:
- in the case of a contract of sale for goods: from the day on which you, or a third party named by you who is not the carrier, took possession of the goods.
- in the case of digital content not supplied on a tangible medium: from the day the contract was concluded.
To exercise your right of withdrawal, you must inform us
Thomas Reitsamer
Bichlweg 2
5723 Uttendorf
Austria
Phone: +43 676 6609701
E-mail: stube@diejodelschule.at
by means of a clear statement (e.g. a letter sent by post or an e-mail) of your decision to withdraw from this contract.
To meet the withdrawal deadline, it is sufficient that you send your communication concerning the exercise of the right of withdrawal before the withdrawal period has expired.
Consequences of withdrawal
If you withdraw from this contract, we shall reimburse you all payments received from you, including the costs of delivery (with the exception of supplementary costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and no later than fourteen days from the day on which we receive notification of your withdrawal from this contract.
For this reimbursement we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you.
We may withhold reimbursement until we have received the goods back or until you have supplied evidence of having sent back the goods, whichever is the earlier.
You shall send back the goods or hand them over to us without undue delay and in any event no later than fourteen days from the day on which you communicate your withdrawal from this contract to us.
You will bear the direct cost of returning the goods.
You are only liable for any diminished value of the goods resulting from handling other than what is necessary to establish the nature, characteristics and functioning of the goods.
Exclusion or early expiry of the right of withdrawal
The right of withdrawal does not apply to:
- contracts for the supply of goods that are not prefabricated and for whose production an individual selection or determination by the consumer is decisive, or which are clearly tailored to personal needs.
Digital content
The right of withdrawal expires in the case of a contract for the supply of digital content not delivered on a tangible medium if:
- you have expressly agreed that we begin performance of the contract before the end of the withdrawal period, and
- you have confirmed that you thereby lose your right of withdrawal.
Model withdrawal form
If you wish to withdraw from the contract, please fill in this form and send it back to us.